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Why We're Different
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Our Critical Decisions, Delivered philosophy acknowledges that the decision for excellence
should be made at every moment, in every transaction, by every company, every day. It is about
envisioning new ways to help companies transform their business, but then actually delivering
the tools that meet that vision. It is about Delivery, not Methodology.
It is about continuously challenging ourselves to improve
the way we do business in order to support our clients' needs.
When we started 10 years ago, it was our decision to provide our clients with fanatical client service and
outstanding product quality. We fully understand that this is an uncommon
objective for a twenty-first century business to have. Then again, it's a decision
that led to our success.
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How We Work
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To support that decision, we approach custom software development in a more client
centered way than the more common mechanical development process found in other companies.
In doing so, we find that our projects finish faster and continually exceed our
client's expectations. We find that our delivered systems meet the vision, unlike the majority of
underperforming systems churned out by others. Learn more about our Client Service Methodology.
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We Won't Stop
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At Decision Design, we understand that delivering completed software is
only part of the job. Post-delivery support of application operations
is just as important to the overall success of our clients' projects as the
high-quality code we deliver. Unlike many other outsourced vendors, we don't
stop when the coding is done.
In fact, we have developed tools and processes to aid you in all your support
needs. Our DecisionTrak
support application is recognized as an industry leader in providing rapid
response client support. DecisionTrak can provide software change control status and
invoicing information, with exceptional turnaround, providing our clients with development
information immediately when the information is made available.
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